1. What this service is
BadgeGig is a scheduling and visibility portal for extra-duty (off-duty) police work. It helps officers, businesses, and Extra-Duty coordinators post, request, fill, and review gigs. BadgeGig is not the employer of officers, is not a party to any extra-duty employment contract unless a written agreement says otherwise, and does not process, hold, or guarantee payroll.
Use of the site is limited to authorized extra-duty work in a limited area surrounding the greater Phoenix metropolitan area. Emergency services are not provided here. Call 911 for emergencies.
2. Timing and the clock we use
All dates and times displayed in BadgeGig are in Arizona Time (America/Phoenix). That clock controls start windows, end windows, requestor lead time, late cancellations, and whether a gig is treated as same-day, upcoming, or finished. A time shown in another time zone, on a calendar export, or in an email is not controlling if it disagrees with Arizona Time in the portal.
Posted start and end times are the planned window for a gig. They are not a promise that an officer will arrive at that minute, that coverage will be filled, or that a job will last exactly the estimated hours. Actual hours, early outs, weather holds, and site delays are determined at the job and recorded when coordinators complete the gig. You should not rely on a draft, requested, or unfilled posting as confirmed coverage.
Requestors may not submit a new request that starts before the configured days-out lead time. Same-day extra-duty requests are not available through this site for requestors. Coordinators may still create same-day gigs when Extra-Duty operations allow it. Submitting or viewing a request does not create a right to same-day coverage, a filled roster, or a particular officer.
If you cancel, drop, or arrive late, Extra-Duty policies for notice, replacement, and any late-cancel consequences apply. BadgeGig timestamps those actions in Arizona Time and may notify coordinators, but the platform is not responsible for unfilled time, overtime, or business loss caused by a late drop, no-show, or a request submitted too close to the start.
3. Pay, rates, and taxes
Hourly rates, estimated hours, and any business-pay amounts shown in BadgeGig are planning figures. They are not a guaranteed wage, invoice, or payment date. A rate may change if Extra-Duty policy, a coordinator override, or the completed roster requires it. Estimated hours can differ from hours actually worked.
Payment to officers is issued by Extra-Duty coordinators after the job ends and the gig is marked completed. BadgeGig does not collect card payments, hold funds in escrow, or remit wages. If a business has not paid Extra-Duty, if a roster is disputed, or if a gig is cancelled, payment may be delayed, reduced, or not issued. Officers and requestors agree that BadgeGig is not liable for unpaid, late, or incorrect extra-duty pay.
Officers perform extra-duty work as independent contractors or under the department’s extra-duty program, not as employees of BadgeGig. Any 1099 or other tax reporting is handled by the paying Extra-Duty office or the officer’s own records. You are responsible for your own taxes. Do not treat a BadgeGig screen, export, or receipt snapshot as official payroll, tax, or legal advice.
Pay disputes, missing hours, and invoice questions must be raised with Extra-Duty Coordination — not treated as a claim against the software. Completing a gig in the portal records a snapshot for operations; it does not by itself create a debt that BadgeGig must pay.
4. Accounts and acceptable use
You must provide accurate information and keep your password confidential. Accounts lock after repeated failed sign-in attempts. Coordinators may approve, suspend, or close access. Do not use the site to request emergency coverage, misrepresent a job, scrape data, or interfere with other users’ gigs. Officer identity documents uploaded for access review are for Extra-Duty verification only.
5. No warranty and limit of liability
The site is provided “as is.” We do not warrant uninterrupted access, error-free calendars, or that every open gig will be filled on time. To the fullest extent allowed by law, BadgeGig and its operators are not liable for lost profits, unpaid extra-duty wages, unfilled coverage, missed events, or indirect damages arising from scheduling, timing, or pay decisions made through or because of the portal. Our aggregate liability for claims relating to the site is limited to the amount you paid us, if any, to use BadgeGig in the twelve months before the claim — which may be zero.
6. Indemnity
You agree to defend and hold harmless BadgeGig and Extra-Duty operators from claims arising out of your postings, requests, no-shows, late cancellations, pay disputes, or misuse of the site, except to the extent caused by our willful misconduct.
7. Changes and contact
We may update these terms as the extra-duty program or the software changes. The “Last updated” date above will change when we do. Continued use after an update is acceptance of the revised terms. Questions about the program, timing, or pay should go to Extra-Duty Coordination. Learn more about the product on our About us page.
These terms are a site policy for BadgeGig. They are not a substitute for department extra-duty rules, a union contract, or advice from your own lawyer. Governing law is the State of Arizona, without regard to conflict-of-law rules.
SMS Terms and Conditions
Last updated: September 19, 2026
These SMS Terms and Conditions (“SMS Terms”) govern the text-message program offered by BadgeGig (“BadgeGig,” “we,” “us,” or “our”). By enrolling in BadgeGig SMS notifications, you agree to these SMS Terms, our Terms of Service, and our Privacy Policy.
1. Program Description
BadgeGig uses SMS and MMS messages to communicate with registered officers about off-duty work opportunities and gig-related activity.
Messages may include:
- New off-duty gig opportunities;
- Gig assignment or registration confirmations;
- Upcoming gig reminders;
- Changes to gig dates, times, locations, or reporting instructions;
- Gig cancellations;
- Requests for acknowledgment or confirmation;
- Other service-related or account-related notifications.
The BadgeGig SMS program is primarily intended to provide operational and transactional information. Enrollment does not authorize unrelated third-party marketing messages.
2. Consent to Receive Messages
By providing your mobile telephone number and affirmatively opting in, you authorize BadgeGig and its service providers to send recurring automated SMS or MMS messages to the number you provided.
Your consent applies even if your telephone number is listed on a federal, state, or internal do-not-call list. Consent to receive SMS messages is not a condition of purchasing paid services from BadgeGig.
You represent that:
- You are at least 18 years old;
- You are the subscriber or customary user of the telephone number provided;
- You are authorized to provide consent for messages sent to that number; and
- The information you provide is accurate and current.
3. Message Frequency
Message frequency varies based on your account activity, gig participation, scheduling changes, and notification preferences. Some periods may involve multiple messages relating to an active gig, while other periods may involve no messages.
4. Message and Data Rates
Message and data rates may apply according to your wireless service plan. BadgeGig does not charge a separate fee for SMS notifications, but your wireless carrier may impose message, data, roaming, or other charges.
Contact your wireless carrier if you have questions about your plan or applicable charges.
5. How to Opt Out
You may withdraw your consent and stop receiving BadgeGig SMS messages at any time by replying STOP to a BadgeGig message.
We may send one final message confirming that your opt-out request has been processed. After opting out, you will no longer receive SMS notifications from the applicable BadgeGig messaging program unless you enroll again.
You may also request removal by contacting us at coordinator@badgegig.com or (480) 568-2551.
Opting out of SMS messages will not cancel your BadgeGig account or an accepted gig. You remain responsible for reviewing gig information through the BadgeGig website or application. Some essential communications may continue through non-SMS channels, such as email or in-app notifications.
6. Help and Support
For assistance, reply HELP to a BadgeGig message or contact:
- Email: coordinator@badgegig.com
- Phone: (480) 568-2551
- Website: About us
7. Keeping Your Number Current
You agree to notify BadgeGig or update your account if you change, deactivate, transfer, or stop using the mobile number associated with your account.
You are responsible for keeping your contact information current. BadgeGig is not responsible for messages delivered to another person because you failed to update or remove an outdated telephone number.
8. Delivery and Availability
SMS delivery is subject to effective transmission by your wireless carrier and other service providers. Delivery is not guaranteed and may be delayed or prevented by network availability, device settings, carrier restrictions, service interruptions, or other circumstances outside BadgeGig’s control.
BadgeGig and wireless carriers are not responsible for delayed, undelivered, or misdirected messages to the extent permitted by law. Not all mobile devices, carriers, or geographic areas may be supported.
9. Do Not Rely on SMS for Emergencies
BadgeGig SMS messages are not an emergency communication service. Do not rely solely on text messages for urgent safety information, emergencies, or time-sensitive instructions.
In an emergency, call 911 or contact the appropriate law-enforcement agency, event coordinator, site contact, or BadgeGig representative directly.
10. Privacy and Mobile Information
BadgeGig handles personal information in accordance with our Privacy Policy.
We do not sell or share mobile telephone numbers, SMS opt-in information, or SMS consent records with third parties for their own marketing or promotional purposes.
We may share mobile information with vendors and service providers that help us operate BadgeGig, deliver text messages, provide customer support, prevent fraud, comply with legal obligations, or maintain the security of our services. These providers may use the information only to perform services on our behalf or as otherwise permitted by law.
SMS consent is specific to BadgeGig and will not be transferred to third parties for their independent marketing purposes.
11. Your Responsibilities
You are responsible for reviewing gig information in your BadgeGig account and confirming important details through the website, application, or designated gig coordinator.
An SMS message does not replace any separate acceptance, check-in, acknowledgment, or confirmation required for a gig. Receiving a gig opportunity by text does not guarantee assignment, availability, compensation, or continued eligibility.
12. Changes to the SMS Program
BadgeGig may modify, suspend, or discontinue the SMS program at any time. We may also update these SMS Terms periodically.
Material changes will be communicated as required by applicable law. The effective date displayed at the top of this page identifies when these SMS Terms were most recently updated.